Who moves the furniture?

Southampton’s professional installers will manipulate furnishings in the rooms to receive carpet but you should remove all breakable items–like vases, lamps, collectibles, and dishes–before the installer arrives. You should detach wiring from TVs, VCRs, stereos, and computers. You should also clear desktops, tabletops, and bookshelves.

Will they move the piano?

Additional fees for large, cumbersome items, including pianos, pool tables, aquariums, and oversized furniture shall be incurred.

What if my doors no longer close?

Some doors may need trimming to accommodate the thickness of your new flooring. Doors that do not open and close properly due to the new floor may be removed during installation, and it will be up to you to have the doors cut and re-hung.

What about moldings?

It may be necessary to remove moldings and reattach them during installation. Because some moldings, particularly quarter round, are fragile, breakage could occur. If it does, you will be responsible for replacing them. Scratches or nicks to baseboards are also a possibility, and you will be responsible for the touchups.

Will installers move my water heater?

Southampton’s installers will not detach and reset items that involve plumbing or electrical work. They will remove appliances from the room to install your flooring under or around them, but they do not typically disconnect or reconnect gas, water, or direct-wired appliances. Our installers also won’t disconnect computer systems.

What about the bedrooms?

All sheets, blankets, and spreads should be removed from beds before the installers arrive. All items from the tops of dressers and from closet floors should also be cleared.

What if the sub-flooring is damaged?

All floor coverings need to be installed over a structurally sound and properly installed subfloor. Any wood that has been damaged by insects, water, or other factors should be repaired prior to carpet installation.

Do I have to remove my old carpet?

Southampton shall remove the existing carpet as part of the project, but you should ask to make sure. Hauling the old carpet and padding away incurs an additional fee.

Do I need to supply anything?

Installers provide the know-how, the equipment, and the muscle; you provide the power. Installers will need to use your power for their electrical tools, and they will typically use such areas as porches or patios to store equipment.